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At Skincare IX, we are committed to delivering your skincare products promptly and efficiently. Please review our shipping policy to understand how we process and deliver your orders.
We offer the following shipping options:
Free Standard Shipping on orders over $50 (before taxes and after discounts).
Delays can occasionally occur due to unforeseen circumstances such as weather conditions, holidays, or carrier issues. We will notify you if we anticipate a significant delay with your order.
Skincare IX is not responsible for packages once they are confirmed as delivered by the carrier. If your package is lost or stolen, please contact the shipping carrier for assistance. We recommend selecting a secure shipping location to avoid delivery issues.
Please ensure your shipping information is accurate at checkout. If you realize a mistake, contact us immediately at hello@example.com. We will try to correct the address before shipping, but once the package has been sent out, we cannot change the address.
For any questions regarding shipping, feel free to contact Skincare IX’s friendly customer service team at hello@example.com or call us at (012) 345 6789.